For Immediate Release
April 02, 2020
Contact: Ebony Singletary
Communication Specialist
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Urban Family Practice to Test Patients for Coronavirus

Buffalo, NY – April 2020 With Erie County confirming over 500 cases of Coronavirus, also known as COVID-19, there is an increased pressure within the community to enhance testing and treatment capacity. While these numbers are dwarfed by the active cases plaguing New York City and the downstate area, health officials in Erie County know the worst is yet to come. Urban Family Practice is doing everything they can to prepare for the uptick in cases in the coming weeks.

On April 1st, Urban Family Practice began conducting COVID19 tests on their high risk patients that have been monitored via telehealth by their physicians after experiencing symptoms or possible exposure to others living with the coronavirus. Risk factors include age (50+), chronic conditions such as Chronic Upper Respiratory Diseases (COPD) or Asthma, and current health status. Dr. Vazquez and his team arrived at the building early in the morning to set up a drive thru station based on CDC recommendations.

Security staff Angel Gonzalez, Angel Montalvo and Tyrone Bradley greeted patients at the parking lot entrance and relayed their information to the front line testing staff. Patients were then directed to drive under a tent, where they remained in their vehicles as office managers Terrance Gaiter and Debbie Roman performed a nasal swab. The testing, completed in less than 5 minutes, was then sent off to the lab for results. While patients await results, nurses and physicians continue to utilize the robust telehealth systems to monitor symptoms and medications.

“There is a lack of testing in the East and West Side of Buffalo. Our communities are under-tested and underrepresented,” said Dr. Vazquez, President and CEO of Urban Family Practice. “The numbers are low, but so are the number of tests that have been conducted. The only way to get ahead of this is to have actual numbers and know what we are dealing with.”

Upon the first case reaching Erie County, Dr. Vazquez and his team set up a nurse hotline to tackle influx of calls related to the coronavirus. Anyone experiencing flu-like symptoms including fever, cough, or shortness of breath is encouraged to call our nurse triage line at (716) 604-0504 to set up a telehealth video visit. From there, a physician will determine if testing is necessary, and if so, an appointment will be made at our drive-thru clinic.

Urban Family Practice proudly the oldest and longest running practice on the West Side of Buffalo. The staff at Urban Family Practice is devoted to improving and maintaining total health and well-being in a compassionate, bilingual, comfortable private practice setting.


For Immediate Release
July 30, 2019
Contact: Allita Steward
Communications Strategist
(716) 464-0292 (mobile)


BUFFALO, NEW YORK, July 30, 2019— Urban Family Practice is pleased to announce that it has been awarded NCQA’s coveted Patient-Centered Medical Home recognition. Medical practices that are bestowed this honor demonstrate that their patient-centered medical home is a model of care that puts patients at the forefront of care and builds better relationships between patients and their clinical care teams.

The NCQA’s Patient-Centered Medical Home Recognition program is the most widely adopted medical home evaluation program in the country. Mrs. Toni Vazquez, Co-Founder of the Practice states that “everyone here at UFP is ecstatic that we have received this high-level of national praise for the work that we do every day.” The National Committee for Quality Assurance (NCQA) directs the public to healthcare that science says works. It is also responsible for examining how well health plans and doctors provide scientifically recommended care, and identifies organizations that are run in ways that make care better.

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News Release PDF Archives

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